28 Insights on Business and Marketing  by Warren Buffet

I’ve been a consultant or owned a business for almost over 30 years. When you’ve been in business or worked with as many business owners/entrepreneurs as I have you start to see trends. I thought I’d try to capture some thoughts I’ve learned so far in this journey. What follows has no order or sequence it’s just general truisms I’ve discovered working with some amazing people throughout the years…

  1. There are things in your business you should be doing, and you know you should be doing but you put them off last. Do these first.
  2. More unproductive time is spent doing the things you should outsource. Find opportunities to outsource things you really shouldn’t be doing and if you can’t outsource then find ways to put these into a system where you are more proficient.
  3. Marketing hasn’t changed all that much, only the tools and the way you communicate with your target market has. Learn the foundations of marketing, branding, and positioning.
  4. Start the day with the most important thing you need to do and end the day with asking what you accomplished. If those 2 things don’t match up make a change immediately.
  5. The phone is still one of the best networking tools on the planet and beats social media hands down.
  6. Follow up and consistency are the cornerstone of a strong and growing business.
  7. Your target market is more educated on your product, service, or idea than they have ever been. This gives you an opportunity to really solve solutions; the challenge is solving the right solutions.
  8. People make decisions both emotionally and logically. If these are out of sync in your offering or process people will run for the hills. Your offers have to make emotional and logical sense.
  9. People have made up their mind before they talk to you. It’s your job to help them come to the conclusion that you, your product, or idea is what they have been seeking.
  10. Rely on experts. It is said that you don’t know what you don’t know. Don’t allow this to happen in your business. Find the things that are critical to know to give you a competitive advantage and work with experts to help you understand how to capitalize on these things.
  11. Instill a dedication to being the best for yourself and your team. This will take you farther than any marketing strategy.
  12. Test your reasoning and thoughts. Design tests in your business and marketing so that you can prove yourself right or wrong. Then iterate these.
  13. All businesses need systems, what are yours and have you developed them.
  14. Understand your markets buying signals and buying timeframe. In certain markets there are trigger events that cause your market to be aware of a problem or seek a solution. The birth of a child is a good trigger event that spurs a whole host of purchase decisions. What is your target market buying signals, timeframe, and trigger events?
  15. Attention is becoming one of the scarcest resources. If you get someone’s attentionrespect it and give them what they want or seek.
  16. If you’re just getting started or rebooting, start with your big idea, a strong website, and find unique ways to reach people who want what you have. Spend zero amount of time in social media until you have this figured out.
  17. You have hidden revenue in your business; the trick is finding where it’s at with as little amount of effort as possible.
  18. Act. More people fail by not acting than they do by getting their idea in motion. When you act you get feedback, when you get feedback you improve, and when you improve you ultimately get to something that works in the marketplace.
  19. Trust yourself. You know deep down inside that your idea will work now prove the world wrong.
  20. Quantity rarely trumps quality. This is even truer when you look at the amount of effort and time you put into your business. Make sure it’s quality and not quantity that you are measuring.
  21. No clear metrics. Write down and track the key metrics that drive your sales, prospecting, and efficiency of your business.
  22. Focus on what you can control and let go of the things you cannot. Or better yet find ways to flip the things you can’t control in your mind in a way that you can control them within yourself.
  23. Learn to look at a situation in 3 ways, your way, their way, and as an observer looking at both.
  24. Most sales can be defined by a straight line, and this straight line happens even before you talk to your prospect. The better you get at managing that line the more sales and business you will create.
  25. Seek a yes or no, if it’s a maybe you should run. A yes or no is a decision, maybe will always have lingering questions.
  26. Your success is your own. No one cares more about your success than you. Don’t rely on someone else to be your driver in success.
  27. Find a way to banish need from your negotiations. The other side can sense this. Even if you do need that deal or that project operating from this mindset will make it harder to close.
  28. Know your why.

7 habits of highly effective entrepreneurs

7 HabitsApparently highly successful people have exactly seven habits according to Stephen R. Covey … This number may have been achieved through mathematical/astrological calculations or the whims of the author but it makes for an interesting list… Many have come up with their own list of 7 habits for success so I thought we should give it a go too with the focus squarely on entrepreneurs…

  • Get involved– Standing on the sidelines does not befit an entrepreneur. Involvement in not just your own business but also the segment you are in will be beneficial. Sitting in your own office and hoping people will seek you out is just wrong. Go to conferences, meet people socialize, and who knows you might just find inspiration or the next best thing a mentor… Come to events like Sociopreneurship 2010 to learn more J
  • Prioritize– Learn to attack your work from a priority point of view. Some things are more necessary than others. Often the curse of success is that you have no idea where to focus because you have so many projects going at the same time. Sit down with your team, find out what needs immediate attention, and get cracking. First priorities first will get you though a mountain of work in a jiffy…
  • Delegate – For an entrepreneur to handing out responsibilities may seem a very natural thing to do but most of our ilk refuses to give up the reins. The other extreme of no involvement is the perfectionist who tries to do everything… Learn to place trust in people, choose a team that inspires trust and is worthy of it. Delegate responsibilities and free up time for yourself to focus on the matters you are good at. You cannot possible be an expert at everything so DELEGATE…
  • Inspire– An entrepreneur is the ring master of the circus that is their start up. You have to be the one who gets everyone fired up when the going gets tough. Remember everyone looks to you for leadership so learn to be inspiring. Get to work before others, be the change that you want to see in your employees, set examples and push people to be the best they can be.
  • Read between the lines– Learning to understand what is not being said is an important quality for an entrepreneur to have. Imagine of you could tell which employee is disgruntled just by reading their body language or tone. Would it not be great if you could gauge the reactions of investors just by glancing at their expressions?  Deciphering Body language may not be for everyone but if you stay approachable then people will open up to you be they employees or prospective investors.
  • Hiring talent– Someone once told me that great idea with a mediocre team will fail but a mediocre idea with a great team will inevitably succeed. The reasons are simple your idea is not a stagnant entity but grows with the inputs that are made to it. The better the caliber of the people who are making the inputs the better the end product will become…Hire smart responsible people, run background checks keep a close eye on your hires and that should do the trick.
  • Share success- An entrepreneur is only as good as the team that backs them up. Share the limelight with them whenever possible, make your team feel wanted and not as if they are slaving away for you for just a paycheck in a 9 to5. If they believe in your vision give them assurances that they are a part of it. Sharing profits is great but sharing the limelight too is even better.

Here’s an infographic by Funders and Founders on “10 signs of a likeable entrepreneur”

yourstory_likeable_entrepreneur

Dear Reader, I hope this list of 7 Habits of effective Entrepreneurs helps you out a bit. I am sure I have missed out on many more, limited as I am by the numerical aspect of this article. Feel free to let us know which ones we missed…

Top 8 biographies every entrepreneur must read!

In this list, we focus on a different kind of book: inspiring biographies of innovators, business champions and thought leaders. These books go beyond chronologies of activities and achievements, and yield insights into personal and professional ethics, qualities and worldviews.

1. ‘Steve Jobs’ by Walter Isaacson

Walter Isaacson has been chairman of CNN and managing editor of ‘Time’ magazine. The book on legendary innovator and Apple CEO Steve Jobs is based on more than 40 interviews with Jobs conducted over two years—as well as interviews with more than 100 family members, friends, adversaries, competitors and colleagues.

New related read: ‘Elon Musk: Tesla, SpaceX, and the Quest for a Fantastic Future,’ by Ashlee Vance. Also check out ‘Just for Fun: The Story of an Accidental Revolutionary’ by Linus Torvalds, and ‘Tim Berners-Lee: Inventor of the World Wide Web’ by Stephanie Sammartino McPherson.

2. ‘The Everything Store: Jeff Bezos and the Age of Amazon’ by Brad Stone

Brad Stone has written for ‘Newsweek’, ‘New York Times’ and ‘Bloomberg’. The book captures the tenacious spirit and disruptive innovations of Jeff Bezos and Amazon, who have transformed and accelerated entire industries via e-commerce and cloud computing.

Related reads: ‘In the Plex: How Google Thinks, Works, and Shapes Our Lives,’ by Steven Levy and ‘Sam Walton: Made In America’ by Sam Walton. See also ‘Made in Japan: Akio Morita and Sony,’ by Akio Morita, and ‘Driving Honda: Inside the World’s Most Innovative Car Company’ by Jeffrey Rothfeder.

3. ‘The Snowball: Warren Buffett and the Business of Life’ by Alice Schroeder

Alice Schroeder was an analyst, writer and managing director at Morgan Stanley. Entrepreneurship is as much about creativity as wealth management, and Warren Buffet is a legend in the world of investment. The book provides insights into the genius behind Berkshire Hathaway.

4. ‘The Facebook Effect: The Real Inside Story of Mark Zuckerberg and the World’s Fastest Growing Company’ by David Kirkpatrick

Journalist David Kirkpatrick was formerly at ‘Fortune’ magazine, and runs Techonomy Media, a tech-focused conference company. The book profiles Mark Zuckerberg and the meteoric rise of Facebook from a Harvard dorm room to today’s social media giant.

Related read: ‘Hatching Twitter: A True Story of Money, Power, Friendship, and Betrayal’ by Nick Bilton.

5. ‘C.K. Prahalad: The Mind of the Futurist’ by Benedict Paramanand

Benedict Paramanand is Bengaluru-based editor of ‘Management Next’ magazine. The book provides insights into the life and leadership of the late great C.K. Prahalad, widely recognised as one of the world’s 10 most influential management gurus (see my book review). India-born Prahalad is known for his thought leadership and practice on core competency, co-creation and entrepreneurship at the bottom of the pyramid (BoP).

Related read: ‘Banker to the Poor,’ by Muhamad Yunus. Also see biographies of Indian business leaders Ratan Tata (by Prateeksha Tiwari) and N.R. Narayana Murthy (by Ritu Singh).

6. ‘Oprah: A Biography’ by Kitty Kelley

Kitty Kelley is winner of the Outstanding Author Award from the American Society of Journalists and Authors. Her book on Oprah Winfrey profiles the woman and activist behind one of the most successful TV shows which took storytelling to new frontiers.

See also YourStory’s pick of 10 inspirational books by women, for women.

7. ‘The Wizard of Menlo Park: How Thomas Alva Edison Invented the Modern World’ by Randall Stross

Randall Stross is a technology historian and author of books such as ‘The Microsoft Way’ and ‘Planet Google,’ as well as a recent title on Y Combinator. The book captures insights into the technology prowess and marketing skills of legendary inventor Thomas Edison.

Related reads: ‘Ben Franklin’ by Benjamin Enrique and Blaine Mccormick, and ‘The Wright Brothers’ by David McCullough. 

8. ‘Founders at Work: Stories of Startups’ Early Days’ by Jessica Livingston

For those who prefer shorter reads about entrepreneurs, ‘Founders at Work’ is a collection of innovator profiles of Steve Wozniak (Apple), Caterina Fake (Flickr), Mitch Kapor (Lotus), Max Levchin (PayPal) and Sabeer Bhatia (Hotmail). Author Jessica Livingston is a founding partner at Y Combinator.

Related reads: ‘How They Started Digital’ by David Lester (see my book review), and the series of books by Rashmi Bansal: ‘I Have a Dream,’ ‘Take Me Home’ and ‘Follow Every Rainbow.’ Also check out ‘How to Change the World: Social Entrepreneurs and the Power of New Ideas,’ by David Bornstein and ‘The Boy Who Harnessed the Wind’ by William Kamkwamba and Bryan Mealer.

Meet founder CEO of WordPress Matt Mullenweg : Driving the internet

After dropping out of college and working at CNET Networks from 2004 to 2005, Mullenweg quit that job and founded Automattic, the business behind WordPress.com (which provides free WordPress blogs and other services), Akismet, Gravatar, VaultPress, IntenseDebate, Polldaddy, and more.

Since 2005 Mullenweg has been a frequent keynote/speaker at conferences/events, including global WordCamp events, SxSW, Web 2.0 Summit, YCombinator’s Startup School, Le Web, Lean Startup Conference, and the International World Wide Web Conference etc.

In June 2002 Mullenweg started using the b2/cafelog blogging software to complement the photos he was taking on a trip to Washington D.C. after participating in the National Fed Challenge competition. He contributed some minor code regarding typographic entities and cleaner permalinks.

In January 2003, several months after development of b2 had stopped, he announced on his blog his plan of forking the software to bring it up-to-date with web standards and his needs. He was quickly contacted by Mike Little and together they started WordPress from the b2 codebase. They were soon joined by original b2 developer Michel Valdrighi. Mullenweg was nineteen years old, and a freshman (studying philosophy and political science) at the University of Houston at the time

He co-founded the Global Multimedia Protocols Group in March 2004 with Eric Meyer and Tantek Çelik. GMPG wrote the first of the Microformats. In April 2004 with fellow WordPress developer Dougal Campbell, they launched Ping-O-Matic which is a hub for notifying blog search engines such as Technorati of blog updates. The following month, the principal WordPress competitor Movable Type announced a radical price change which drove thousands of users to seek alternate solutions. This is widely regarded as the tipping point for WordPress.

In October 2004, he was recruited by CNET to work on WordPress for them and help them with blogs and new media offerings. He dropped out of college and moved to San Francisco from Houston, TX the following month. Mullenweg announced bbPress in December, which he wrote from scratch in a few days over the holidays.

Mullenweg and the WordPress team released WordPress 1.5 “Strayhorn” in February 2005, which had over 900,000 downloads. The release introduced their theme system, moderation features, and a new front end and back end redesign. During late March and early April, Andrew Baio found at least 168,000 hidden articles on the WordPress.org website that were using a technique known as cloaking. Mullenweg admitted accepting the questionable advertisement and removed all articles from the domain.

Mullenweg left CNET in October 2005 to focus on WordPress and related activities full-time, announcing Akismet several days later.  Akismet is a distributed effort to stop comment and trackback spam by using the collective input of everyone using the service. In December, he announced Automattic, the company behind WordPress.com and Akismet. Automattic employed people who had contributed to the WordPress project, including lead developer Ryan Boren and WordPress MU creator Donncha O Caoimh. An Akismet licensing deal and WordPress bundling was announced with Yahoo! Small Business web hosting about the same time.

In January 2006 Mullenweg recruited former Oddpost CEO and Yahoo! executive Toni Schneider to join Automattic as CEO, bringing the size of the company to 5. An April 2007 Regulation D filing showed that Automattic raised approximately 1.1 million dollars in funding, which Mullenweg addressed in his blog. Investors were Polaris Ventures, True Ventures, Radar Partners, and CNET.

Mullenweg gives back to the startup community through his angel investment firm Audrey capital, which has backed nearly 30 companies since 2008. In 2011 he backed Y Combinator startup Earbits.

In January 2008 Automattic raised an additional US $29.5 million for the company from Polaris Venture Partners, True Ventures, Radar Partners, and the New York Times Company. According to Mullenweg’s blog the funding was a result of spurned acquisition offers months before and the decision to keep the company independent. At the time the company had 18 employees.  One of the reported plans for the funding was in a forum service called TalkPress.

In July 2008 Mullenweg was featured on the cover of Linux Journal wearing a Fight Club T-shirt. Later that month a San Francisco Chronicle story put him on the cover of the business section and noted he still drove a Chevrolet Lumina and WordPress.com was ranked #31 on Alexa with 90 million monthly page views. In September, Mullenweg was being named to the Top 30 Entrepreneurs Under 30 by Inc. Magazine  and one of the 25 Most Influential People on the Web by BusinessWeek, again the youngest on BusinessWeek’s list.

In January 2009, the San Francisco Business Times reported that traffic to WordPress sites were growing faster than for Google’s blogger service and significantly outstripped its nearest competitor, Six Apart. A reporter at eMarketer called Mullenweg “quite an entrepreneur and visionary” when comparing to WordPress’ building momentum over its competitors to Facebook’s growing popularity over MySpace.

In February 2009, an interview with Power Magazine, titling Mullenweg “the Blog Prince,” dispels the myth of blogging being a passing trend revealing that the company has seen a 10% month-on-month organic growth which more than 15,000 new blogs hosted by WordPress each day.

In May 2009, Mullenweg’s unwillingness to comply with Chinese censorship meant WordPress.com was effectively blocked by China’s Golden Shield Project.

A Bloomberg interview in April 2011 described the impressive scalability of the company. Infrastructure costs only 300-$400k a month while powering 12% of the Web with 1350 servers and 80 employees in 62 cities. The management of the global company excludes all internal email but instead communication is rooted in their P2theme.com blog theme.

In July 2011, WordPress blogs pass the 50 million milestone, powering over 50 million blogs globally.

Mulleweg’s 2011 State of the Word revealed that WordPress has grown to power 14.7% of the top million websites in the world and data shows 22 out of every 100 new active domains in the US are running WordPress. A global survey revealed that 6,800 self-employed respondents were responsible for over 170,000 sites and charged a median hourly rate of $50. Data results demonstrate the power of job creation through open source software.

In April 2012, Pingdom reported that “WordPress completely dominates top 100 blog” and is in use by 49% of the top 100 blogs in the world. This is a huge increase from the 32% that was recorded 3 years ago. In May 2012, All Things D reported that “WordPress now powers 70 million sites… and expects to bring in $45 million in revenue this year.” The company’s success is also reflected in its incredibly low rate of staff attrition – the company currently has 106 employees and has only ever hired 118.

In January 2014 Mullenweg became CEO of Automattic. Toni Schneider moved to work on new projects at Automattic. In the announcement Mullenweg joked “it’s obvious that no one in their twenties should run a company.”, and a few months later in May raised $160M in additional funding for the company, valuing the company at over a billion dollars, and WordPress was cited as powering “22 percent of the world’s top 10 million websites.”